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This section was developed to
answer frequently asked questions.
If your question is not answered please give us a call or send
us an e-mail.
Phone number: 1-000-000-0000
EMAIL US
Adopting a puppy from us is
much easier than what you may think. We have a lot of experience and can get
a puppy of your choice safely in your hands anywhere in US within 24-48
business hours most of the times. This is how the process works:
1. You place deposit on the puppy of your choice and let us know when and
how you want to get this puppy picked up. Or we can ship your baby right to
you. You can pay in full to have your puppy delivered faster. Shipping is
extra.
2 We process the paperwork and get all needed document for
shipping/delivery.
3. You pick the puppy up from our home, or we will ship the puppy to the
airport of your choice.
4. Once you get your puppy take him to the veterinary of your choice and fax
us a Vet Examination form to activate the warranty.
PROCESS IN MORE DETAILS: When you find a puppy you like on our site you need
to place a $1000 deposit with your credit or debit card to reserve the
puppy. Once the deposit is completed please click on CONTACT US link on the
top of the site and fill out the form. We will need you to provide the name
and address you would like to put on the paperwork, contact phone numbers,
and e-mail address. You are welcome to come to our home to pick up your new
puppy from us. If you will be driving in, please let us know the date and
the time, we will give the address to our home. If you will need us to get
the puppy shipped to you, please let us know the name and 3 letters code for
the biggest airport close to you. It is also recommended to call us at 1800
to make sure we got your info. Once we get your info and deposit to reserve
the puppy we will prepare all the paperwork and e-mail you the PDF copy of
Contract, Health Guarantee, Health Records, and Vaccine Record for your
puppy.
So we can make sure you have all your new puppy's information correct. We
will contact you and arrange the delivery time if you choose to come and
pick the puppy up directly from our home. We will sign all the documents and
process the payment of the balance once you will get here. If the puppy will
need to be delivered to you, we will make all arrangements to have your baby
come right to your local airport of your choice. We will e-mail you the
invoice for the difference and make flight arrangements with one of the
major airlines to deliver the puppy to the airport of your choice. We will
keep you informed throughout the whole process and will do everything
possible to make sure you get the best experience ever.
IMPORTANT! - Before you adopt a puppy from us you must understand our
policies regarding Deposits, Payment, Shipping and Registration of our
puppies. When you place a deposit it is assumed that you have read and
understand the information provided! No refunds or waivers will be given to
you because you claim to have not read this info or suddenly changed your
mind! Deposits are non refundable. Please contact us with any questions Do
not wait until the last moment to place a deposit, secure your baby early.
Unless
marked OBO, prices are non-negotiable, and are set based on our
assessment of what each puppies is worth. We do not take trades.
We value and appreciate our customer’s loyalty and trust in our
puppies, so discounts are available for those buying more than
one puppy at a time or to return customers.
Deposits:
A deposit of $1000 will
hold the puppy of your choice until he/she is ready to come home
to you, or until you are ready to come to pick your puppy up
from our home. If it will take more than a week for you to get
the puppy, full payment is required to hold your precious baby.
ALL PUPPY DEPOSIT'S ARE NON-REFUNDABLE UNLESS PUPPY DOES NOT
MEET YOUR EXPECTATIONS at the time of the meet up, OR PUPPY IS
FOUND UNACCEPTABLE FOR ADOPTION. In these cases buyer can choose
to apply their puppy deposit to another puppy or get a full
refund. NO REFUND WILL BE GIVEN FOR CHANGE OF MIND!!! Puppies
cannot be held without a deposit. The best way to reserve the
puppy you want is to send us the deposit. If you get here and
feel that the puppy is not what you were looking for, we will
gladly refund your deposit. It is important that you are happy
with your puppy and he/she is place in a loving and caring
environment.
Payment Options:
Cash:
You are always welcome to come pickup your puppy in person and
pay cash.
We would love to meet you in person and have you come take your
new baby home with you. If you are coming to pickup your puppy
in person please call ahead and make an appointment.
Bank to Bank Wire: We accept bank to bank wire transfers. This
is a very fast and secure way for you to send payment. The
processing fees vary from bank to bank, and will cost you from
$15 to $30. It is best to consult your banker to find out what
the fees are for your bank. We prefer wire transfer to Cashier
Checks.
We
also accept: Cashier checks, Personal checks, (we have to wait
for them to clear) Western union, PayPal, Visa, MasterCard,
American Express and Discover, for your convenience.
Delivery / Shipping
We ship throughout the
USA, Canada and worldwide. Shipping is $275 to anywhere within
the USA and $325 to Canada (some Canadian shipments may require
additional fees based on the destination and those fees will
added to the final total). Our shipping fees include airfare,
plus tax and any security fees, and the fee for the puppy's
health certificate (an airline requirement).
In addition we provide a
Comfortable Portable Kennel to accommodate your puppy through
the flight. The process of preparing a puppy for shipping within
the USA or to Canada can take from 1-4 business days (Vet check,
health certificate, paperwork and shipping arrangements). We
usually get your puppy to you within 48 hours from the time we
got the payment. You will receive your puppy the same day we
ship him/her (except for some international shipments). You'll
have to travel to the nearest major airport to pick up your
puppy, but the entire process is simple and easy, whether you
live in the USA or CANADA. Pups travel in pressurized
compartments and breathe the same air that the flight crew and
passengers do. If a Customer requests same day delivery and it
is available (delivery within 24 hours or less of ordering), a
fee will apply based on expedited delivery costs.
The health of our puppies
are our main concern and sometimes a delay in shipping may occur
due to reasons beyond our control; this is not grounds for a
refund. Your puppy sent to you only when our veterinarian gives
there approval to do so. Preparation for local delivery usually
takes 1-2 business days (Vet check, paperwork and delivery
scheduling).
Where do you get your dogs from?
The Breeder’s Club is not
a broker or reseller of puppies from other breeders like many
other web sites out there. We will not offer a puppy for sale if
we are not sure that the puppy comes from a strong, genetically
clean bloodline. As a result chances of you getting a puppy with
genetic problems are slim to none. Some of our puppies are
imported from our family owned kennel in Europe. Not every puppy
of the litter is imported, only the best quality puppies with
the highest potential. We have over 16 years of experience
dealing with teacup and toy breed puppies and breed only the
dogs that are healthy, have excellent temperaments and will
produce puppies that have the potential in their pedigree to be
show quality. As a result we get healthy, good looking puppies
that bring a lot of joy and happiness to our customers. On
occasion we will deal with other reputable breeders in Europe
and offer their puppies for sale. Once again we make sure
(several vet checks during the sale process) that the puppy is
healthy and can be warranted by our company. The breeding is
strictly regulated in United States and other countries. A
record is also kept of the number of litters from that breeder
in order to prevent over-breeding. It is also necessary to
mentioned than in Europe they have higher breeding standards;
therefore, you often get better quality dogs.
Registration Papers
All puppies come with
registration papers. If you prefer a puppy that is AKC
registered please be sure to let us know so we can guide you to
the right puppy for you.
Your puppy is a living thing
You are not purchasing an
item; you are purchasing a live animal that will become a part
of your home. Please be sure that your new family member will be
welcomed by everyone in your household. Our goal is to find the
perfect household for our puppies and great new family member
for you, not just to sell you a pet. Please think before you
adopt an animal. Make sure you have the room, the time, all
family members approve your choice, get a signed note from your
landlord stating you may have a dog, purchase ceramic or
stainless steel dog dishes, a leash, a collar and a dog bed.
Health
Our puppies are given a
full health examination by a State Licensed Veterinarian during
the first eight weeks of life. If they are imported than they
get checked both in Europe several times and here in US. Before
you receive your puppy he/she will have all the necessary Shots,
Examinations, and wormings. This certifies that your puppy is
healthy at the time of sale. The future health and happiness of
your puppy is in your hands. Because no one can predict the
future health or life span of any living thing, all sales are
final and any illnesses or other problems that may develop later
become your responsibility once you pick up or accept delivery
of your puppy. Please make an appointment for your puppy for a
full examination by a veterinarian within the first three days
of receiving your puppy. Please note that predicted weights are
estimates based on growth charts. We make no promise of what a
pup will actually weigh fully grown. If you have a question,
please don't hesitate to contact us.
How do I help my puppy reach his
or her full potential?
The way your puppy will
look like depend on the quality of the bloodline the puppy comes
from and the treatment he or she receives from you. Feeding your
dog a well balanced diet will do the other part. Besides that I
would highly recommend all the dog owners to have their four
legged friends on NuVet Plus. We have all of our adults and
puppies on this great nutritional supplement! We recommend Puppy
Kindergarten and Obedience training for all of our puppies.
Remember to socialize your puppy as much as possible before four
months of age. Take your baby with you everywhere and let her be
petted and loved up by everyone. Crate training is also
recommended, there are several good articles on the net to help
you. Remember to baby proof before your baby comes home. Have a
soft snuggly toy and a harder chew toy on hand for teething and
comfort at night. |
